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2021 Future of Pharmacy: Madeleine Durrant

Madeleine Durrant
Clinical Pharmacist, Clinical Coordinator
CareRx

The Future of Pharmacy Award is presented to up to three pharmacists a year who have been in practice for less than five years and who exhibit strong leadership skills, possess the initiative to become a role model, and offer extraordinary promise to the profession.

One of this year’s recipients is Edmonton’s Madeleine Durrant, Clinical Coordinator for Alberta with CareRX. Since graduating from the University of Alberta’s Faculty of Pharmacy and Pharmaceutical Sciences in 2016, she has not only embraced practising to full scope in a complex care environment, but she has also taken on a leadership and mentorship role for nearly 40 pharmacists.

In 2020, during the pandemic, she was promoted to Clinical Coordinator for Alberta. Madeleine mentors the team and helps to facilitate experiential learning for pharmacy students and interns.

Long-term care homes and supportive living residents were disproportionately impacted during the pandemic. Pharmacists were asked to step up frequently to provide support during outbreaks, provide services, and close gaps. Madeleine was a leader for pharmacists through mentorship, policy development, and project management. She also provides care to more than 10 different senior living sites across Edmonton. This includes two sites in French speaking communities, where Madeleine uses her first language to connect with seniors.

With evolving COVID-19 guidelines and requirements for infection prevention, Madeleine created protocols, education, and extensive communication for an influenza vaccination campaign. The planning involved cold chain management, transport, documentation, and measures to protect pharmacists and patients. The influenza vaccination was provided to nearly 100 care facilities and 11,500 residents and staff in eight weeks.

"Never before have I seen a single pharmacist take on so much, in a year like no other, and excel as much as Madeleine has and continues to do," said Ryan Stempfle, Vice-President and General Manager, CareRX, Western Canada. "She has an unmatched commitment to patient care on the front lines as a clinical pharmacist, is a leader of future generations of pharmacy, and has taken the initiative to expand her role significantly."

"Madeleine consistently exceeds my expectations regarding the vast amount of clinical knowledge she can recall regarding medication specific information, monitoring, drug coverage, and new medications while most importantly recalling clear details related to patient and family history and conversations," said Rachelle Green, RN Southwest Home Care, who wrote a letter of support for Madeleine.