Due to the COVID-19 pandemic, the ACP office is closed to the public as our staff work remotely. Click here to see how this impacts our programs and operations.

CCP requirements

About the Continuing Competence Program 

Maintaining competence is a professional responsibility and the hallmark of self-regulated professionals. In this context, maintenance doesn’t mean staying the same, it means keeping up with (or ahead of) the changes around you.

According to your Code of Ethics, it is your professional responsibility to

  • continuously improve your level of professional knowledge and skill,
  • take responsibility for maintaining a high standard of professional competence,
  • evaluate your individual practice and assume responsibility for improvement, and
  • keep informed about new pharmaceutical knowledge.

ACP has created the Continuing Competence Program (CCP) to help you meet these responsibilities. By identifying appropriate learning activities and implementing that learning into practice, you can continually build your competence and confidence to assure yourself, your patients, and your healthcare colleagues that you are providing quality care throughout your career.

CCP cycle

The CCP requires the following of all pharmacists and pharmacy technicians each continuing education (CE) cycle:

  • For pharmacists, the CE cycle starts June 1 of any year and ends May 31 of the following year.
  • For pharmacy technicians, the CE cycle starts December 1 of any year and ends November 30 of the following year.


Pharmacists and pharmacy technicians can access all program materials through the CCP portal. You will fill out all forms, upload documents, and compile a portfolio of your learning in your own secure online repository.

1. You must complete at least 15 continuing education units (CEUs) during each CE cycle

CEUs can be earned from either accredited or non-accredited learning activities. One hour of learning activities is equivalent to one CEU. You may claim to the nearest quarter of an hour for the time spent on a learning activity.

2. You must record all learning on one or more learning records

The learning record is an online form on the CPP portal. You must complete it for all accredited and non-accredited learning. On the learning record, you will record

  • the title of the learning activity;
  • the date it was completed;
  • the number of CEUs that you are claiming;
  • for accredited learning, the accrediting body and accreditation number;
  • the type of learning activity (group program, workshop, self-study, etc.);
  • the competency categories that the learning relates to;
  • whether you acquired new knowledge of skills or confirmed that your knowledge or skills are current;
  • the key elements that you learned; and
  • the impact that the learning will have on your practice.

You will be required to describe the learning activity and explain how it relates to the competency category chosen. Although this seems like a lot of documentation, many of the categories consist of checkboxes or drop-down lists. We expect it will typically take only five to 10 minutes to complete the learning record. Please keep all proof of learning for a minimum of two years.

3. You must implement at least one CEU of learning into your practice and document this on an implementation record

The implementation record documents

  • which learning you have implemented into your practice,
  • why you chose to implement it,
  • what your objective was for implementing this learning, and
  • how you implemented your learning.

4. You must complete any required learning assigned by the competence committee

The CCP program rules allow the competence committee to identify required learning that must be completed by all pharmacists or pharmacy technicians. The prescribed learning is available in the CCP portal, under the self-assessment/prescribed activities section.

5. Self-assessment (OPTIONAL)

In addition to the learning records and the implementation records sections of the CCP portal, there is a self–assessment section. Completion of the self-assessment is optional, but we encourage you to use the tools there to understand your current work environment, assess your practice, professional competencies, and/or jurisprudence knowledge, and plan your learning and implementation objectives accordingly. Completing these activities will help you identify and plan learning and implementation activities that are appropriate to your practice.

Program resources

You may access the CCP portal here. To learn more about the competence program, complete the CCP tutorial available in the CCP portal.

Competence Program FAQs

Submitting your Professional Portfolio guide (PDF)

How to write SMART objectives (PDF)

Where to find accredited learning 

How to upload a supporting document

Resources for pharmacists

Pharmacist CCP tutorial (also available in the CCP portal)

Pharmacist Continuing Competence Program Guide (PDF)

Pharmacist Continuing Competence Program Rules (PDF) Updated

Examples of implementation objectives (PDF) 

Sample learning records

Sample implementation records

Improvement to
professional practice
Improvement in organization
and/or delivery of care
Transfer of knowledge, skill, or ability
Chat, Check, Chart
Compounding policies and procedures
Opioid dependence treatment


Resources for pharmacy technicians

Pharmacy Technician Continuing Competence Program Guide (PDF)

Pharmacy Technician Continuing Competence Program Rules (PDF) Updated

Pharmacy Technician CCP tutorial (also available in the CCP portal)

Sample learning records

Sample implementation records

Improvement in practice, organization, and/or delivery of care Transfer of knowledge, skill, or ability Peer verification of my competence
  Blood pressure monitors (Allan) Aseptic technique (Tanya)


780-990-0321 or toll-free at 1-877-227-3838