The Health Quality Alberta Patient Experience Awards recognize initiatives in Alberta that improve the patient experience in accessing or receiving healthcare services.
A successful applicant
- Has evidence from the patient perspective that something needed to be improved.
- Engages patients and/or family members in the process to improve (including the evaluation).
- Can show how patient and family experience has been positively impacted by this approach or initiative. Different forms of evidence are accepted, from metrics to anecdotal lived experience.
Visit the Health Quality Alberta website to learn about the recipients from past years. Pharmacy professionals have been part of teams to receive the award in the past, including the Edmonton Prostate Interdisciplinary Cancer Clinic and the Virtual Opioid Dependency Program.
Applications will be accepted online until November 17, 2025, and must include a 500-word project summary and two statements of support from patients or families served by the program.
You can find information about the criteria and see the application guide on the Patient Experience Awards webpage.
All applicants will learn the status of their submission in December. Those shortlisted to advance to the second part of evaluation will have until next February to complete Part B of their submission, and the final results will be announced next spring. Part B entails a 2,000-word project description.
The awards were established in 2015 by Health Quality Alberta and its Patient and Family Advisory Committee to recognize and spread knowledge about initiatives that improve patient experience in Alberta. Up to four initiatives are recognized annually with certificates, a plaque, a video about their program, and a $2,000 education grant.
