To provide extra security for regulated members’ personal information, ACP is introducing two-factor authentication when logging in to myACP. Two-factor authentication is an additional security check that requires users to input a single use code sent by email in addition to their email address and password. It prevents bad actors from gaining easy access to a user’s account if their password is compromised.
As of October 20, 2025, new users who request access to myACP for the first time will be required to enter a verification code sent to their email each time they log in to myACP.
For users who already have a myACP account, two-factor authentication will be introduced in early 2026. ACP will notify all existing users before this requirement takes effect.
It’s important to remember that verification codes will only be sent to the email address you use to log in to myACP, so please ensure that your email address in myACP is current and accessible from anywhere. If you do not have access to your email account, you will not be able to log in to myACP once two-factor authentication takes effect.
