The Health Quality Council of Alberta (HQCA) has opened the call for submissions for the 2025 Patient Experience Awards, which recognize initiatives in Alberta that improve the patient experience in accessing or receiving healthcare services.
A successful applicant
- Has some evidence from the patient perspective that something needed to be improved.
- Engages patients and/or their family members in the process to improve (including the evaluation).
- Can show how their patients’ and their families’ experiences have been positively impacted by this approach or initiative. Different forms of evidence are accepted, from metrics to anecdotal lived experience.
Applications are being accepted online until November 18, 2024, and must include a 500-word project summary and two statements of support from patients or families served by the program. For more information about the criteria and how to apply, visit the HQCA website.
All applicants will learn the status of their submission in December. Those shortlisted to advance to the second part of evaluation will have until next February to complete Part B of their submission, and the final results will be announced next spring. Part B entails a 2,000-word project description.
The awards were established in 2015 by the HQCA and its Patient and Family Advisory Committee to recognize and spread knowledge about initiatives that improve patient experience in Alberta. Up to four initiatives are recognized annually with certificates, a plaque, a video about their program, and a $2,000 education grant.
Learn more about the recipients from 2024 and earlier. Past recipients include pharmacist Brian Dorish, who was part of the Edmonton Prostate Interdisciplinary Cancer Clinic team that was recognized with an award in 2019.
