Meeting your obligations as a custodian of personal health information

July 22, 2025
Office of the Information and Privacy Commissioner of Alberta logo
The Office of the Information and Privacy Commissioner has new tools to help.

Pharmacy professionals are custodians of personal health information, which can include personal information such as names, addresses, and email addresses of individuals. It can also include diagnostic, treatment, and care information, including prescription medication information. Being a custodian of personal health information is a big responsibility, and there are many obligations that must be met under the Health Information Act (HIA).

These responsibilities include

The OIPC has created the following new tools to help custodians—including pharmacists and pharmacy technicians—to meet these obligations: 

Comments or questions about these tools can be directed to generalinfo@oipc.ab.ca.