The following message is from Primary Care Alberta:
Please note that the reporting process for measles has changed. Primary care providers should no longer report cases to their Zone Medical Officer of Health. Effective immediately, please use the process below.
All suspected, probable and confirmed cases of measles (from in-person/virtual assessments) must be reported immediately by calling 1-844-343-0971.
You will be prompted to press 1 if you are reporting a measles case. You will be asked to leave the following information:
- Your first and last name and the best number to reach you at.
- The patient’s first and last name, date of birth, healthcare number, onset date of symptoms, what symptoms the patient is experiencing, what tests have been ordered, and any known links to measles cases including travel.
You will get a call back to collect any missing information if needed between 8:00 a.m. and 10:00 p.m., seven days a week.
Please advise the patient to isolate in their home until they are called with the results of their tests and that they may also receive a call from public health.
Primary Care Providers can still reach out to their Zone Medical Officer of Health with questions or concerns about measles at the following numbers:
- Calgary Zone: 403-264-5615
- Central Zone: 403-356-6430
- Edmonton Zone: 780-433-3940
- North Zone: 1-800-732-8981
- South Zone: 403-388-6111 (will need to ask to page MOH)
- For those living in a First Nations community: ISC MOH: 780-218-9929
Note that the following resources have been updated to reflect the new reporting process change:
