When pharmacy technician Marian Johnson sees a new patient for the first time at the Canadian Forces Base pharmacy in Wainwright, she collects all the pertinent information the pharmacy team needs. She asks questions like name, rank, birth date, and for various health information. Until recently, there was just one question about smoking in her form.
That changed after Marian read an article as part of her continuing competence.
“The article was aimed at pharmacy technicians to help patients kick the smoking habit,” said Marian. “It talked about ways you can talk to patients, lead-in questions, and things like that. I thought maybe I could make that into something.”
That something turned into developing a few more questions for new patients about smoking and whether they would like to attempt quitting.
Marian now asks patients if they smoke, if they would like to quit, how much they smoke, and how long they have smoked. She also uses the Fagerstrom Nicotine Tolerance Scale while collecting the information.
“If they’re interested in quitting, we have them speak with the pharmacist for more conversation and suggestions of what they might like to try,” said Marian. “If they’re not interested, at least they’re aware that they can get help through us and they can come back later.”
For Marian, it’s been gratifying to see patients come back to the pharmacy and begin the road to quitting. She’s glad she was able to get the process started and make it easier for both the patient and the pharmacist.
“I think it’s great,” she said. “We get into the reasons of why they want to quit, trying to determine how serious they are about quitting. Sometimes the reasons are that they have young kids, so it’s nice to hear they’re thinking about quitting.”
