CQI+

The Alberta College of Pharmacy’s (ACP’s) continuous quality improvement program, CQI+, is an evolution of quality in Alberta pharmacy care. CQI+ aims to support community pharmacy teams in preventing harm to patients and responding appropriately when it does occur. It builds upon key quality activities already familiar to pharmacy teams:

• documenting when practice incidents occur,
• analyzing practice incidents to identify root causes, and
• creating action plans to address risks identified through this process and prevent recurrence.

CQI+ focuses on enhancing the safety and quality of pharmacy care in Alberta by enabling pharmacy teams to be proactive when it comes to patient safety, facilitating broader learning and sharing when practice incidents or close calls do occur, and strengthening the safety culture of pharmacy in Alberta.