New procedure for reporting controlled substances
April 1, 2020
Health Canada requests email submissions due to staff working remotely.
Health Canada employees, who process the controlled substances loss and theft reports, are practising physical distancing and working remotely. This has affected their ability to regularly monitor fax machines for incoming reporting forms.
As a result, pharmacy professionals are asked to submit their loss or theft reports via email instead of faxing them. This is especially important if a pharmacist/pharmacy receives a non-deliverable message from their submitted firstname.lastname@example.org.