Find a registrant or pharmacy

Find a registrant Find a pharmacy

Search the website


Help me with...



Two changes to record keeping requirements

April 21, 2009

Amendments to the Pharmacy and Drug Regulation brought about two new record keeping requirements for all pharmacies:

1. From Section 12.1(d) of the Regulation: If a drug is not picked up at the pharmacy by the patient or the patient’s agent, you must record the method of delivery of the drug to the patient.

2. From Section 12(3) of the Regulation: Required records must be maintained at the pharmacy unless the licensee has applied to the registrar in writing to store them at a location other than the pharmacy.

When making a request to maintain records outside the pharmacy, you must include the following information:

  • the exact physical location and address where the records will be located;
  • the procedures and agreements regarding how you will maintain care and control of the records and meet the requirements of the Standards for Operating Licensed Pharmacies, including how the records will be secured and how access will be restricted and controlled; and
  • the names and contact information of any persons who own or control the location where the records will be stored.

In addition, the registrar may require acknowledgements, agreements or undertakings to ensure the security and confidentiality of the records.

Summary of amendments

Amended Pharmacy and Drug Act

Amended Pharmacy and Drug Regulation

Originally published in the April 21, 2009, issue of The Link