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Your pharmacy’s been robbed. Now what?

February 3, 2021

New ACP resource provides advice on what to do after a robbery and how to reduce the risk of being robbed.

Alberta pharmacies have increasingly been the target of armed robberies in recent months. Robberies can be traumatic events for pharmacy staff and patients.

ACP has created a new section on robberies and burglaries on our website that provides information for pharmacy teams:

  • how to prevent robberies and burglaries from occurring at your pharmacy through education, physical changes to the pharmacy, security equipment, and changes in processes and practices;
  • what to do during a robbery;
  • what to do after a robbery or burglary; and
  • reference materials from the Edmonton Police Service, Calgary Police Service, RCMP, and the Government of Alberta.

Please note you must login to the ACP website to view the pharmacy robberies and burglaries section.

New – voluntarily report robberies and burglaries to ACP

If your pharmacy is robbed during business hours or broken into after hours, ACP encourages pharmacy teams to report the event to the college on a voluntary basis. Within our pharmacy robberies and burglaries section, you will find an online form to provide ACP with details of the event (similar to the forgery reporting form). Reporting robberies and burglaries will allow ACP to securely share information with your colleagues that could help them prevent future events. The information collected may help the college with future policy decisions.

ACP encourages all pharmacy teams to contact their local police service and invite them to visit your pharmacy. Police can review the preventative measures you already have in place and provide advice to make your pharmacy more secure and safer for you and your patients.

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