It’s a new year and a time to change up routines and try new things. Looking for inspiration?
After looking at the results of our latest public and registrant surveys, and talking to practitioners and patients over the last year, two things become clear.
- Pharmacists can do a much better job and patients can better participate in self-care when they are clear what a medication is being used for.
- Follow up is something patients want more of, and it’s a great way for pharmacists to reinforce the important role they play in a patient’s health.
So, if you are not already doing so, how about resolving to:
- Ask for and document indication – Saying, “This medication has many uses. What did your prescriber tell you your medication is for?” will help you determine appropriateness, uncover potential drug therapy problems to look for, and indicate what patient counselling is required. It’s the first prime question in the Chat, Check and Chart method for a reason! Don’t assume that you already know the answer and be conscious of how you phrase the question.
- Follow up – Asking how the medication is working and what effects a patient has had will help you determine compliance, effectiveness, and the need for further communication with the patient and/or the prescriber. It also reinforces the key role you play as a health professional and builds trust and respect with your patients.