Pharmacies that deliver drugs to patients must keep records of these deliveries.
Standard 8 of the Standards for the Operation of Licensed Pharmacies specifies that:
8.1 The licensee must ensure that there is an effective system for the creation, maintenance, secure storage and availability for retrieval of all required records, including but not limited to:
a) records required by federal and provincial legislation and Standards of Practice for Pharmacists and Pharmacy Technicians;
b) records of all prescriptions received by the pharmacy;
c) records of the services provided by the pharmacy and the regulated members or others who are associated with the pharmacy, including records identifying all individuals involved in the processing of prescriptions and dispensing a drug and the role of each individual;
d) records of all Schedule 1 and Schedule 2 drugs received by the pharmacy, dispensed from the pharmacy, or sold by the pharmacy other than pursuant to a prescription; and
e) records of the mode of delivery of a drug to a patient for all drugs that are not picked up at the pharmacy by the patient or the patient’s agent.
8.2 The licensee must ensure that the records referred to in Standard 8.1 are:
a) stored securely to ensure that only persons authorized by the licensee have access to the records, and
b) maintained in the pharmacy unless the licensee has applied for and received permission from the Registrar to store the records at a location other than the pharmacy.