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Pharmacy Batch close to normal processing

October 20, 2009

Sent from Alberta Netcare on Oct. 14, 2009:

Pharmacy Batch (PB) file processing has improved to close to normal processing.

This is a follow-up to the September 21 notice that Pharmacy Batch (PB) file processing was experiencing delays. Pharmacies may have noticed that their daily PB dispenses took longer than usual to appear in PIN, and their response error files were slower to be returned.

Pharmacies should now notice most response files being returned within 48 hours, although there may be periodic instances where it may take longer. Alberta Health and Wellness continues to closely monitor PB processing and strive for further improvements.

Pharmacies should continue to submit dispenses through their normal Pharmacy Batch Processing.

Contact: Provincial Service Desk at 1-877-931-1638 toll free or in Edmonton 780-412-6778.