Practice materials & tools
ACP posters
Patient information collection poster
This poster explains to patients why pharmacists must collect their personal information
Patient concerns poster
This poster outlines the options available to patients if they are dissatisfied with the service they receive from a pharmacist. This poster must be posted in public view in all pharmacies.
Returned medication card
This poster tells patients that pharmacies must not accept drugs or health products for reuse.
Pharmacists and pharmacy technicians
General policies and procedures template
Prescription regulations chart
Helping pharmacists and pharmacy technicians understand the Health Information Act:
Privacy and confidentiality guidelines for pharmacy
Pharmacy technician scope of practice
Handbook of occupational hazards and control for pharmacy workers
Compounding
Non-sterile compounding resources
Chat, Check, and Chart (CCC)
Chat, Check, and Chart tool card
Vital to Chat, Check, and Chart tool card
Chat, Check, and Chart 3 Prime Questions detail aid
Chat, Check, and Chart and Lean workflow
Chat, Check, and Chart: Pharmacy Technicians - Partners in Patient Care
Chat, Check, and Chart tool sheets
Tool sheets to help you use the CCC process
Prescribing
Health Professional's Guide to Pharmacist Prescribing
Prescribing algorithm - adapting a prescription
Prescribing algorithm - additional prescribing authorization
Understanding your pharmacist's role in renewing or adapting your prescription
A brochure to help explain adapting to patients
Pharmacy Issues
Adverse Drug Reaction and Drug Error Reporting
Adverse drug reaction reporting form (Health Canada)
Sample drug incident report form
Drug incident quarterly review form
Sample drug incident quarterly review form
Loss and Theft
Pharmacy robberies and buglaries
Reporting of loss or theft of controlled substances and precursors
Loss or theft of narcotics or controlled drugs (Health Canada)
Forgeries
Forgery report form (ACP)
Forgery report form(Health Canada)