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Drug error management

We want to help you put preventative measures into place in your pharmacy before problems arise. Together with the Institute for Safe Medication Practices Canada (ISMP), we are pleased to provide The Systems Approach to Quality Assurance.

You can use this approach to quality assurance to

  • determine risk reduction strategies that include improvements to your organization and systems,
  • identify the root and contributory factors of critical incidents,
  • develop action plans and measurement strategies to evaluate the effectiveness of the plans, and
  • prevent errors from occurring.