Person-centred

A pharmacy professional…

genuinely cares for the well-being of each individual and acts in their best interests;
develops positive and trusting relationships with every individual;
works with each individual to support their care and advocates on their behalf;
respects the privacy and autonomy of every individual;
respects the dignity and rights of every individual without prejudice; culturally sensitive;
has strong communication skills and is an active listener; and
is aware of personal biases.