When a pharmacy permanently closes and the pharmacy licence is terminated, the pharmacy must cease to provide pharmacy services or otherwise engage in the practice of pharmacy. Once the pharmacy licence is terminated, the site is no longer licensed and therefore, may no longer store drugs or patient records. There are several time-sensitive and essential tasks that the licensee or temporary pharmacist in charge (TPIC) must perform to appropriately end pharmacy operations and to remain in compliance with section 27 of the Pharmacy and Drug Regulation and the Standards for the Operation of Licensed Pharmacies (SOLP).
Prior to pharmacy closure, the licensee or TPIC must ensure patients are
The licensee or TPIC must arrange to transfer patient records to another licensed pharmacy or give each patient access to a copy of their record to facilitate the continuity of patient care.
Notices to the public (using in-store postings and media announcements) should be made at least 30 days prior to pharmacy closure. Signage should be posted at the store entrance, and the pharmacy’s voicemail message should advise the public about the upcoming closure, including any information to assist the public with obtaining pharmacy services once the pharmacy has closed.
The licensee is designated as the custodian of patient health information under the Health Information Regulation and is responsible for maintaining patient records and protecting the confidentiality and security of the health information in their custody.
The licensee’s custodial duties cannot be relinquished and do not end upon the closure of the pharmacy. However, custodial duties can be transferred to another eligible custodian under the Health Information Regulation. For example, if the pharmacy records are transferred to another licensed pharmacy, the licensee of the pharmacy storing the records would become the custodian of the closed pharmacy’s records. A proprietor who is not a regulated member cannot become the custodian of patient records nor can they access the patient records.
When a pharmacy closes, the patient records must be stored at
When a pharmacy closes, the licensee or TPIC must complete an inventory of all drugs in the pharmacy and prepare for disposition. A copy of the inventory must be
There are a few options available to pharmacists regarding the disposition of drugs. The pharmacist may:
When a pharmacy closes permanently, the licensee or TPIC must notify ACP immediately of the exact date of closure.
Within five working days of the closure, the licensee or TPIC must complete the following steps:
ACP will notify you if we have any questions regarding your notification. Once closed, the pharmacy licence is terminated and no pharmacy services may occur on the premises. ACP will update our records and notify Alberta Blue Cross of the pharmacy closure.
To assist with pharmacy closure, refer to the pharmacy closure plan.